How do I reset or change my password? June 26, 2020 18:29 Updated You can reset or change your password at http://packlane.com/forgot Please be sure you are logging in on the main website "packlane.com" and not the support portal (support.packlane.com) Related articles Can I order a sample of my custom size or design? How do I reorder? Where is my order? How do you assemble a mailer box? How do I get a quote for my order?