*Have a time sensitive Holiday Order? Please visit https://packlane.com/holidays to check the latest dates in which those orders should be placed!
*Best channel for more complex requests, such as Order Issues, Prepress/Artwork Support & Order Status Updates
Monday - Friday, 8am - 7pm (CT)
*Best channel for immediate assistance, website navigation & tech related inquiries.
Monday - Friday, 8am - 4pm (CT)
- Click on Help in the lower right corner of our website and type your question; if the suggested articles are not helpful, click the Live Chat button to connect to our Chat team
Monday - Friday, 9am - 5pm CT
*Best channel for New Customer questions, such as product, turnaround & online design inquiries.
- Call 855-289-7687 and press 0
- Or schedule a call with our Phone team here
If scheduling a call to discuss a specific order, please include the order number in the call notes so we can pull up your order information ahead of the call.