Packlane

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What is the turnaround time on my order?


Our current turnaround is around 10-12 business days and our expedited turnaround is 7 business days. These turnarounds do not include transit time (1 - 7 business days depending on your location). Orders of 2000+ units will require a few extra days to get setup and produced.


For the most accurate estimate, we recommend heading to the checkout page, where you can fill out your shipping information and receive an estimated delivery date and cost for your particular order.


However, based on the complexity of custom manufacturing, all due dates are estimated. While the great majority of our orders ship on time, we do not guarantee our ship dates or delivery dates. If you select Expedited Production, we strongly recommend that you also select an Expedited Shipping Method.


Please note, during checkout, you'll see an estimated ship date. This is a preliminary date, which assumes that your proof acceptance occurs within 24 hours and that your order doesn't have unusual requirements. This date may be updated when you approve your proof. We do our very best to make these estimates as accurate as possible, but they are ultimately only estimates. 


After placing your order, you should receive a digital proof within 24 hours. You can make changes and go through as many proof rounds as you need to get your box design the way you want it; you can cancel your order during the proofing cycle if necessary.

Once you accept your proof, your order moves into Production and no further changes or cancellations are possible. Your order goes though several Production lines including printing, cutting, folding, QA, and packing for shipment.

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